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Like any complex system, your network needs constant attention to ensure optimal performance. When you don't have the time or resources to monitor and manage it, you risk it failing when you or your customers need it most. To avoid costly downtime and inadequate processing performance, you need Verio's comprehensive server monitoring and network reporting services.
Our 24x7 server monitoring and network reporting services give you round-the-clock monitoring of the performance, operability and capacity of your mission-critical hosted solution. Our server monitoring services not only help you diagnose problems that occur, they predict potential problems so you can prevent them and plan for any necessary system upgrades.
Learn more about Verio's Enhanced Monitoring and TotalPerformance Monitoring service packages below, or contact us today for more information.
Verio Enhanced Monitoring
Proactive and Flexible Uptime Monitoring Solutions
Our Enhanced Monitoring package lets you select the network and server monitoring services yfrom the options menu below to create a completely customized solution. Or, you can choose one of four cost-effective, pre-packaged solutions that include common network and server monitoring functions.
Enhanced Monitoring Menu Options
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System Health Monitoring
Uses agent-based technology for server monitoring that tracks all of the following server statistics: CPU, RAM, disk, swap and load.
DNS Server Monitoring
Verifies whether your DNS server is responding to DNS requests.
Log File Monitoring
Uses agent-based technology to monitor specified log files for specified conditions on a periodic basis.
Content/HTTP(S) Monitoring
Verifies service availability and response time for specified URLs to ensure that your web pages are always available in an acceptable time frame.
FTP Server Monitoring
Verifies whether your FTP server is responding to requests. |
SMTP Monitoring
The system generates and sends a test email via SMTP.
POP3 Monitoring
The system tests the receipt of email via POP3.
NNTP Server Monitoring
NNTP Monitoring lets you verify that your NNTP Server is responding to requests.
IMAP4 Monitoring
The system tests the receipt of email via IMAP4.
TCP PORT
Port Monitoring is executed every 5 minutes to validate availability from the monitoring system port of the ports you specify. |
Enhanced Monitoring Packages
Database Monitoring
This package includes:
- Health Monitoring
- Process Monitoring
- Log File Monitoring
Web Server Monitoring
This package includes:
- Health Monitoring
- Log File Monitoring
- Content Monitoring
- Process Monitoring
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Internet Services Monitoring
This package includes:
- Mail server monitoring through SMTP
- Domain name server monitoring through DNS
- File server monitoring through FTP
- News server monitoring through NNTP
Round Trip Mail Monitoring
This monitoring package assesses the overall performance of your mail solution. The system tests the Outgoing Mail Performance (SMTP services) and the Incoming Mail Performance (POP3 or IMAP4 services) in sequence. |
TotalPerformance Monitoring
Complete Outsourced Monitoring That Lets You Focus on Your Business
TotalPerformance Monitoring gives you a comprehensive outsourced monitoring solution for the network layer up through the application layer. It provides validation, notification, and reporting for fault and performance-based alerts on a broad range of network devices, operating systems, databases and applications.
Learn more about the five TotalPerformance Monitoring packages we offer:
- Server Monitoring – provides detailed uptime monitoring for your hardware and operating system.
- Web Server Monitoring – provides hardware, operating system and web server monitoring.
- Database Server Monitoring – provides hardware, operating system and database server monitoring.
- Application Server Monitoring – provides hardware, operating system and application server software monitoring
- Custom Monitoring – lets you define the uptime monitoring solution that's required for your customized hosted solution.
Each package includes:
- 24x7x365 fault and performance monitoring of your hosted solution
- Reactive fault monitoring
- Validation and notification
- Proactive fault monitoring (availability and performance)
- Portal
- Customer data
- Inventory information
- Reports (availability, utilization and exception)
- Ticket status
- Reporting (monthly status and online performance reports)
- Notifications (email and page)
TotalPerformance Supported Platforms and Add-ons
| Type |
Server |
Web |
Database |
App |
Custom |
| Supported |
Solaris
NT
2000
Linux
HP/UX
AIX |
Apache
IIS
Netscape |
Oracle
MS SQL
Sybase
Informix
DB2 |
ATG Dynamo
Weblogic
WebSphere
iPlanet
Oracle
Financials
Exchange
MS MQ
SMTP |
Citrix
Tibco
MQ
Notes
Broadvision
Sap
Peoplesoft
Baan
Remedy |
| Add-ons |
Web Statistics Synthetic Transactions |
Web Statistics Synthetic Transactions |
Synthetic Transactions |
Synthetic Transactions |
WebTrends Synthetic Transactions |
To learn more about putting Verio's uptime monitoring and reporting services to work for you, contact one of our collaboration consultants at 800-269-3300.
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